01. Where are your spices sourced from?
All of our spices are grown in the Banda Islands of Indonesia the original Spice Islands, by farming families we trust and know personally.
02. Are your products certified organic?
Short answer is No. However our growers do use organic and chemical-free practices that have been passed down through generations. The required phytosanitary certificate for export can be provided and we are exploring additional accreditations as the business grows.
03. What packaging sizes are available for wholesale?
We offer a range of wholesale formats, from bulk vacuum packed foodservice bags, to small-batch resealable bags for retail. Packaging options can be tailored based on your needs.
04. Do you offer samples?
Yes, we are happy to provide samples to verified wholesale or stockist enquiries. We have ready-made sample and starter packages, however if one of these is not suitable, we encourage you to please contact us so that we can discuss what is most relevant to your business.
05. What are your shipping terms?
Orders are dispatched from Australia or directly from Indonesia (depending on volume). We’ll confirm delivery estimates, freight costs, and payment terms at the time of order. All retail purchases and small quantity orders come from our stock here in Australia.
06. Do you offer co-branded or collaborative opportunities?
Yes. We love working with like-minded chefs, distillers, makers, and retailers on co-branded blends or shared storytelling initiatives. Let’s start a conversation.
07. Are all products available year-round?
Our core spices are typically available year-round, but some specialty items are seasonal or limited by harvest cycles. We’ll always communicate availability clearly. More details can be found in the information sheets specific to each product.
08. What is your minimum order quantity (MOQ) for wholesale?
In most instances, the MOQ is 2kg Mixed, which means you can get a mixed range of spices in your order, so long as the total is a minimum of 2kg. This can vary depending on the product, package type, and custom orders.